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Contact Support

This guide walks users through how to submit a bug report, submit an improvement idea and contact support.

Stefan Chiorescu avatar
Written by Stefan Chiorescu
Updated yesterday

Report a Bug

Submitting a bug report can be done in two ways. Below are the detailed steps for each method.

Method 1

1. Shake your phone side to side to trigger the support dialog window.

2. Tap Report a bug.

3. Describe the bug encountered in the text field.

4. Tap Send to submit the bug report.

5. Our support team will reply shortly.


Method 2

1. Go to the Settings page.

2. Tap Support.

3. Tap Report a bug.

4. Describe the bug encountered in the text field.

5. Tap Send to submit the bug report.

6. Our support team will reach out shortly.

Submit an Improvement Idea

Submitting an improvement idea can be done in two ways. Below are the detailed steps for each method.


Method 1

1. Shake your phone side to side to trigger the support dialog window.

2. Tap Suggest an improvement.

3. Enter your improvement idea in the text field.

4. Tap Send to submit your idea.

5. Our support team will reply to you shortly.


Method 2

1. From home page navigate to Settings.

2. Tap Support.

3. Tap Suggest an improvement.

4. Describe your improvement idea in the text field.

5. Tap Send to submit your improvement idea.

6. Our support team will reach out shortly.

Send Us a Message

Method 1

1. Shake your phone side to side to trigger the support dialog window.

2. Tap Chat with us.

3. Tap Send us a message.

4. Enter your message in the text field.

5. Tap Send to submit your message.

6. Our support team will reply to you shortly.



Method 2

1. Shake your phone side to side to trigger the support dialog window.

2. Tap Support.

3. Tap Chat with us.

4. Tap Send us a message.

5. Enter your message in the text field.

6. Tap Send to submit your message.

7. Our support team will reply shortly.

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